Contacting Us
To contact Wolters Kluwer Financial Services, click the Contact link. The Contact Us screen appears; perform the following:
- Enter Your Name.
- Enter a Username (optional).
- Enter the Institution name.
- Enter an Address.
- Enter the City.
- Select a State from the corresponding dropdown.
- Enter a Zip code.
- Enter your Email Address.
- Enter your Phone Number.
- Select an option from the Subject dropdown:
- Check determination status
- I forgot my password Self-service password reset process
- Open an account
- Request a recheck on a determination
- Send more information for an order
- Request new user
- Other
- Click the here link to access FEMA Library site.
- Enter a Message. Or, click the Reset link to delete any populated fields and re-enter data.
- Click Submit.

Users can also contact Wolters Kluwer Financial Services by phone at (800) 447-7893. You will need to verify your contact information in order to receive your log in credentials.